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FAQ

SHIPPING & DELIVERY

Every piece is lovingly handmade and packaged in Baltimore Maryland. I ship domestically and internationally where available. Expect 1-3 days for processing time and a conformation when shipped.

 

TRACKING YOUR ORDER

All packages are sent through USPS and tracking numbers will be provided when applicable.

 

EXCHANGES AND RETURNS ARE ACCEPTED ON A CASE BY CASE BASIS

 

Contact me within: 7 days of delivery. and Ship items back within: 14 days of delivery for an exchange. Request of a cancellation must be sent  within: 2 hours of purchase. Please contact me if you have any problems with your order.and I will be happy to reach out and find a solution that works.

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COMMISSIONS AND CUSTOM ORDERS

II love doing commissions! If you have an idea or my work sparks something for you, feel free to reach out about commissions! I take commissions in three stages: you submit an idea and I give you a first draft, collaboration to reach a final design, completion and payment. Works are price based on cost of materials and time required to complete the process and payment is due upon decision of final design.

Hand Carved Art Book With the Stitchmor Logo
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Copyright Victoria Morales 2023

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